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Policy Document

Refund Policy

Our commitment to a fair and transparent financial process.

Our Refund Guidelines

Please review our policy regarding refunds for courses and franchise fees.

Edu Vision Computer Saksharta Mission (EVCSM) is committed to providing high-quality educational services. This policy outlines the terms and conditions under which refunds may be processed. We aim for transparency in all financial matters with our students and franchise partners.

All refund requests must be submitted in writing and will be processed according to the terms outlined below.

  • Cancellation within 7 Days: A student is eligible for a partial refund if they choose to withdraw from a course within 7 calendar days of admission. The amount refunded will be the total fee paid minus the registration fee and administrative charges.
  • Cancellation after 7 Days: No refund will be issued for any withdrawal request made after 7 calendar days from the date of admission.
  • Non-Refundable Fees: Admission fees, registration fees, processing fees, and charges for study materials or student kits are strictly non-refundable under any circumstances.
  • Course Discontinuation: If a student discontinues the course for any reason after the initial 7-day period, no refund will be provided for the fees already paid.
  • The one-time franchise affiliation fee is strictly non-refundable once the payment has been processed and the franchise agreement has been initiated.
  • This policy applies regardless of whether the franchise center commences operations or not.
  • Renewal fees for the franchise agreement are also non-refundable.
  • Fees paid for examinations, re-examinations, and issuance of certificates/diplomas are non-refundable.
  • All refund requests must be submitted in writing via email to info@evcsm.in or through a formal letter submitted to the Head Office.
  • The request must include the student's full name, course details, admission date, and a clear reason for the refund request.
  • The original fee receipt must be attached with the application.

Eligible refunds will be processed within 30-45 working days from the date of approval of the refund request.